The Dharmawangsa Jakarta is committed to protecting the privacy of every guest, member, visitor, and applicant. This policy explains what personal information we collect, how we use it, and how we keep it safe.
What we collect
We collect information that you provide directly when you make a reservation, sign up as a member, contact us, or use our website. This may include your name, contact details, payment information, identification, dietary preferences, and travel history with us.
How we use it
We use your information to deliver the services you request — including reservations, dining, spa appointments, and concierge requests — and to recognise you on return. With your consent, we may also send you news of seasonal experiences and exclusive offers.
Who we share it with
We do not sell your information. We share it only with trusted partners who help us deliver our services (such as payment processors and airport transfer providers) and where required by law.
Your rights
You may request a copy of the information we hold about you, correct it, or ask us to delete it at any time by writing to privacy@the-dharmawangsa.com.
Cookies
Our website uses cookies to remember your preferences and to understand how the site is used. You may disable cookies in your browser settings; some site features may not work without them.
Last updated: May 2026.